OFFERS & PACKAGES
**Offers**
BLUE LIGHT OFFER 10% OFF RESTAURANT BILL*T's & C's apply
If you hold a valid "Blue Light Discount Card" then you will be delighted to know that we are offering an incredible 10% off advance restaurant reservations for the following.
* Lunch - Saturday & Sunday 12:30-2:30pm
* Afternoon Tea - Thursday-Saturday 12:00-4:00pm
* Dinner - Wednesday, Thursday & Sunday 6:30-8:00pm
25% OFF ONE NIGHT STAYS (Dinner, Bed & Breakfast)
Book our dinner, bed & breakfast rate and get 25% off our usual rate if you book to stay with us between April - August 2024 (Excluding Saturday nights April - June)
20% OFF MULTIPLE NIGHT STAYS
Book our dinner, bed & breakfast rate for two or more nights and get 20% off our usual rate if you book to stay with us between April - August 2024
AUTUMN EXTRAVAGANZA 50% OFF MULTIPLE NIGHT STAYS (Dinner, Bed & Breakfast only)
Back once again following on from last years success is our 50% off two-night (or more) stay!!! Two-night breaks from as little as £250 per night including £65 per person dinner allocation. Avialble to BOOK NOW September-November 2024
NOW WELCOMING DOGS
We are pleased to welcome dogs to enjoy the full Riverside Experience including a dining room dedicated to dogs and their owners! Overnight stays are welcomed in our Ground Floor Garden Rooms which have direct access to our stunning gardens.
Our dog friendly stays are at the same rate as our other rooms and include all our amazing offers with just a one off £25 per stay fee for cleaning.
Terms & conditions
BOOKING CONDITIONS
- A £100.00 non-refundable deposit per room, per night is required to secure a reservation.
- Check-in is between 3.00 p.m - 6.00 p.m on the day of arrival.
- Check-out is between 9.00 a.m - 11.00 a.m on the day of departure.
- We accept all major credit cards.
- We do not allow dogs in the main restaurant, but they are more than welcome to join you in our bar & garden in warmer weather! We just ask they are kept on leads at all times.
- We have three dog friendly rooms available for guests to book. A cleaning charge of £25.00 is applied to all rooms who bring a dog.
- We do not operate a dress code, our staff are dressed smartly but comfortably, so jeans and trainers are fine by us!
- We do not have a night porter situated on site overnight. Guests are asked to check in to retrieve their key and keep it with them if they plan on being out later than 10pm to ensure they can access the hotel and their bedroom when returning from their evening out.
CANCELLATION POLICY
- Should your original booking date be an issue we will try our best to accommodate requests of a date move but cannot guarantee this will be possible. Should you wish to cancel your booking the non-refundable deposit will be held.
- Any bookings moved to a new date within a week of your original arrival date will become non-refundable and non-transferable.
- Reservations cancelled within 24 hours of the arrival date will be charged in full.
ACCESS STATEMENT
- Our superior bedrooms, house rooms and first floor garden rooms are on the first floor; we do not have a lift and are accessed by stairs only.
- Four of our bedrooms are on the ground floor and have a bath with a shower overhead. Some of our house rooms situated on the first floor have walk in showers.
- The bar and dining rooms are on the ground floor and are accessible with a wheelchair via our garden entrance, we have one small step on our main entrance, a small ramp is available should you require assitance with the main entrance.
- Unfortunately, as the building is grade II listed, this makes it impossible to comply fully with the latest specification for full wheelchair access. Please discuss your requirements with our reception team prior to your visit who will be able to advise you on which rooms would be best suited to your needs.
